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We choose our partners as carefully as we choose our boilers, meaning we only work with the best. We’re proud of the relationships we’ve forged with the country’s leading manufacturers over the years, as they’ve helped us give you the very best quality and service.
I found everyone very helpful. From the initial assessment of what would be needed, which was explained simply and in detail, to the support given throughout the process on the phone, right through to the installation, which was done efficiently and as tidily as was possible.
Help-link have been been very helpful for the last 12 months. We had a new boiler last year. The installation went without any problems, very clean and tidy the fitters were. We have just had our first service which went without a hitch. Recommended.
The whole process was very efficient from the sales survey to the installation. They always turned up on time and kept us informed of progress. The plumber and electrician were very friendly, always telling us when water and electricity were turned off, left everything clean when they had finished and...Read more
Having seen the good reviews for Help-Link I decided to buy my new boiler from them and had it fitted last month. Despite my boiler having to be moved unexpectedly both the Gas Fitter and Electrician did a wonderful job. On the day that my boiler was due to be tested chaos ensued as my water main was...Read more
Very pleased, Boiler was done to a high standard and considering it was affecting most rooms in the house it was done with minimum disturbance .The workings of boiler and timers etc were all explained and the boys cleaned up when they finished. We felt that everyone we had dealings with were doing their...Read more
Quotation was nearly one thousand pounds less than a previous quote from a different company. Boiler was installed within the week. Very friendly. Excellent service with frequent contact and named person I could phone directly with any queries. Knew exactly what to expect and how long it would take....Read more
The surveyor was excellent, down to earth with a strong humane side, explaining all in feet and inches and offering ideas. The engineer was very down to earth, humane, hard working. I felt I was working with a sibling! He beavered away re-routing pipework and etc and at times going outside call of duty...Read more
Fully deserved five star rating. Found the whole experience from the initial inquiry to the completion of the installation and customer service excellent. Many thanks Help-Link.
This company is very professional and offers a really competitive service. We are delighted with our new boiler and the opportunity to pay monthly which really helped us out at a time of need. From sales to after care I cannot fault them. INE/1728/0041/001
The Customer care shown by Help-link was exceptional, the after sales is fantastic. A special thank you must go to Jasmine from the Excellence Team who went above and beyond, even calling me on her day off to see how everything had gone, also a big thank you to Simon Kennedy who help sort out a blip,...Read more
I am very pleased to commend Help-Link. The prices are competitive and the work rate of the people who installed my new combi boiler were second to none. I would also like to mention the service advisor, Jessica Raimond for her help and reassurance without which, I would have been lost. Thanks to all...Read more
Did the research and they lived up to my expectations. They arrived on time, walked through the pipe routes and radiator positions. They were polite, hard working and tidy. Any issue they talked to me before they moved any further on. Very little damage done anywhere and everything working when they...Read more
 Source: energysavingtrust.org.uk. Saving calculated when replacing G rated with A rated boiler in a semi-detached house.
 Subject to an annual service at the customer's expense. Warranty extension from 5-years to 10-years only available on Worcester Bosch and Ideal gas boilers.
 Exclusions apply. See www.help-link.co.uk/fixed-price-quote-faqs/
 5% online discount is available to domestic gas and LPG customers who receive an online quote for all boiler brands excluding the Ideal Logic HE24, HE30, HO15 & HO18 and Worcester Bosch 25i ERP, 30i ERP, 15ri & 18ri boilers which qualify for the summer bundles offer. £50 additional discount available on all like-for-like system swaps and a £100 discount is available on conventional to combi, and combi to conventional boiler swaps. Online discounted price is only available for the duration of the 14-day quote validity which starts from the day the quote was given. Help-Link UK Ltd include a filter as part of your quote as this is highly recommended by the boiler manufacturer as a key component in maintaining boiler health, functionality and may potentially be looked upon favourably by manufacturers when assessing warranty work. This filter can be removed at the customer’s request. Quote also includes a programmable thermostat for all combi boiler installations as this is a legal requirement as part of the Boiler + legislation introduced 6th April 2018, and cannot be removed from the installation unless; it is replaced with an alternative smart thermostat; or another energy saving measure as listed in the Boiler + legislation or if a smart thermostat already exists within the property. Offer is not available to Help-Link UK Ltd or HomeServe group employees. This offer cannot be used in conjunction with any other offers. Help-Link UK Ltd have the right to withdraw or change the offer at any time. Online discount is automatically applied when the customer gets a quote using the online quote system at www.help-link.co.uk and as long as the customer meets all the above criteria.
Help-Link UK Ltd is authorised and regulated by the Financial Conduct Authority for credit broking activities under Financial Services Register number 689798
Our Registered office address is 3310 Century Way, Thorpe Park, Leeds, LS15 8ZB. VAT Number: GB 559 6696 69. Company Reg: 03527087
© Help-Link UK Ltd 2018