Book an appointment

Open now until 9pm

0203 763 2682

Gas Safe Register logo

Gas Safe Register

Gas Safe Register is the official gas registration body for the UK, Isle of Man and Guernsey, appointed by the relevant Health and Safety Authority for each area. By law all gas engineers must be on the Gas Safe Register.

Visit the Gas Safe website to verify our accreditation

Which? Trusted Trader logo


We operate to the highest standards, that’s why we’re endorsed as a Which? Trusted Trader.

Get my quote

Help-Link Sunderland

Looking for boiler services in Sunderland? If so, you need not look any further than Help-Link. We aim to provide a range of domestic heating services in areas such as Seaburn, Fatfield and Castletown, so don’t hesitate to contact us if your facing central heating troubles.

Gas Safe registered engineers

Gas Safe registered engineers

Which? Trusted Trader

Which? Trusted Trader

H&V Award Winners 2017

Domestic Installer of the Year 2017

100,000 happy homes

100,000 happy homes


New Boiler Installations In Sunderland

We have a local team of engineers in the Sunderland area, so we’re more than capable of providing the city’s residents with first-class boiler installations. We install a range of heating solutions, from combi boilers to system boilers, so whatever your needs may be, we’ll aim to meet and exceed them. All our boilers are A-rated and manufactured by some of the industry’s leading domestic heating brands, this includes Worcester Bosch, Vaillant and Ideal.

The Help-Link team consists of a range of boiler specialists who have the knowledge and expertise to not only recommend a suitable boiler for your home, but to also conduct a thorough and professional installation of the product you choose. Our boilers are designed with energy-efficiency in mind, so installing one into your home could help you lower your energy bills by up to £200 [2]!

We aim to provide customers with all the help, advice and support that they need to help ensure that their new boiler installation is as easy and stress-free as possible, with minimum disruption to your daily routine. The first step to getting your new A-rated boiler installed is using our free online quote tool. This tool is designed to be a quick and easy way of helping you find out how much your installation could cost, and seeks to take into consideration factors such as your central heating demands and budget to provide you with a realistic and personalised quote. Try our free online quote tool today – it could take as little as 30 seconds.

Boiler Repairs & Servicing In Sunderland

We understand how inconveniencing it can be when your boiler stops working properly; a loss of heating and hot-water is never ideal. Our Gas Safe registered engineers are all trained and qualified to rectify a number of central heating issues, such as faulty pilot lights and leaking from the system, so contact us as soon as you notice a fault; we could help get your central heating back up and running as soon as possible.

We recommend that you ensure that your boiler receives a service on a yearly basis to help ensure that it is working safely and efficiently. An annual service will often be required as a part of your boiler’s manufacturer-backed warranty, as it helps to ensure that your system is being maintained properly [5]. One of our Gas Safe registered engineers could visit your home and conduct a professional boiler service, aiming to carry out a series of tests to help ensure that it is working as it should and free from any faults. Contact us today to arrange an appointment with one of our experts, we’ll aim to get an engineer out to you at a convenient time.

Who we work with

We choose our partners as carefully as we choose our boilers, meaning we only work with the best. We’re proud of the relationships we’ve forged with the country’s leading manufacturers over the years, as they’ve helped us give you the very best quality and service.

[2] Source: Saving calculated when replacing G rated with A rated boiler in a semi-detached house.

[4] Credit is subject to status, affordability assessment and credit checks. T&Cs apply.

[5] Subject to an annual service at the customer's expense. Warranty extension from 5-years to 10-years only available on Worcester Bosch and Ideal gas boilers.

[28] Exclusions apply. See

[79] 5% online discount is available to domestic gas customers who receive an online quote for all boiler brands excluding the Ideal Logic HE24, HE30, HO15, HO18 & HO24 and Worcester Bosch 25i ERP, 30i ERP, 15ri, 18ri, 24ri, 30 CDI Classic & 40 CDI Classic boilers which qualify for the winter bundles offer. £50 additional discount available on all like-for-like system swaps and a £100 discount is available on conventional to combi, and combi to conventional boiler swaps. Online discounted price is only available for the duration of the 14-day quote validity which starts from the day the quote was given. Help-Link UK Ltd include a filter as part of your quote as this is highly recommended by the boiler manufacturer as a key component in maintaining boiler health, functionality and may potentially be looked upon favourably by manufacturers when assessing warranty work. This filter can be removed at the customer’s request. Quote also includes a programmable thermostat for all combi boiler installations as this is a legal requirement as part of the Boiler + legislation introduced 6th April 2018, and cannot be removed from the installation unless; it is replaced with an alternative smart thermostat; or another energy saving measure as listed in the Boiler + legislation or if a smart thermostat already exists within the property. Offer is not available to Help-Link UK Ltd or HomeServe group employees. This offer cannot be used in conjunction with any other offers. Help-Link UK Ltd have the right to withdraw or change the offer at any time. Online discount is automatically applied when the customer gets a quote using the online quote system at and as long as the customer meets all the above criteria.