Open now until 9pm
0203 805 4581
Gas Safe Register is the official gas registration body for the UK, Isle of Man and Guernsey, appointed by the relevant Health and Safety Authority for each area. By law all gas engineers must be on the Gas Safe Register.
Visit the Gas Safe website to verify our accreditation
We operate to the highest standards, that’s why we’re endorsed as a Which? Trusted Trader.
Purchasing a new house is a huge move, it’s probably one of the biggest decisions one will have to make. You not only invest a large amount of money, but you’ll also be using a significant amount of time and effort throughout the whole process. Due to this, the last thing you want once the papers are signed is to be blind sighted by a pre-existing faulty boiler. It’s therefore essential that you undertake a number of checks to help ensure that you’re not lumbered with a sub-standard heating system once you’ve moved in, read on to find out more.
Simply answer a few multiple choice questions about your existing boiler and we’ll give you a fixed price for a new boiler including all parts and installation
A fault or flaw with your new home’s central heating could leave you cold and out of pocket as a new boiler may be required. To avoid this, we recommend that you consult a Gas Safe registered engineer to conduct a full service of the central heating system in the property. The service will typically involve the engineer conducting a series of checks to confirm that the boiler is able to operate properly and that it is free of any existing or potentially developing faults that could lead to a breakdown and a costly repair.
The second thing that could serve you well to ensure is that your solicitor sends you copies of all forms relating to the state of the central heating in the home, just so you have them on file, you could also check these over yourself for added peace of mind. Also, if the seller claims that the boiler has been serviced recently, you could request that your solicitor asks for a copy of the inspection report.
As quoted by homesandproperty.co.uk (15/10/2018)
“The Law Society Property Information Form which, prior to exchange of contracts, should have been completed by the seller. Your solicitor should have forwarded a copy to you. Section 12.3 of the form relates to central heating and asks the seller to confirm such matters as when the system was installed, last serviced or maintained, and also requests a copy of the inspection report.
The system was supposedly serviced recently, so your solicitor should have requested a copy of the relevant inspection report. If unavailable, further enquiries could have been made regarding the apparent servicing — for example, who carried it out. Indeed, you could have chosen to organise your own boiler inspection prior to exchange of contracts.
Check the information, documentation and advice provided by your solicitor prior to exchange of contracts and revisit any survey you might have had, to see if the boiler condition was mentioned.”
Unfortunately, it may be hard for you to avoid having to pay for any repairs or replacements yourself once you’ve already bought the home. It’s typically the buyer’s responsibility to ensure that the relevant checks and surveys are completed, and to act accordingly depending on the results.
You may be able to make a claim if the seller made any false or misleading statements (preferably in writing) about the functionality of the boiler system, as this could be deemed as a breach of contract although this would be something a solicitor will be required to advise you on.
As previously stated, it’s recommended that you get a property’s boiler system surveyed by a professional before purchasing it — remember, prevention is better than cure! This simple measure could help prevent the stress and upset caused by finding out that the boiler in your new home is broken. Any of our Gas Safe registered engineers could conduct a thorough and professional survey of the boiler system in the property you are considering, simply get in touch to arrange an appointment.
We’re all about the personal touch, so fill in the form below to give us an idea of where you are and one of our local advisors will give you a call back quick-sharp.
If you know exactly what you‘re after, call the number below
0203 805 4581
Chat to one of our customer service champions now with our live chat systemChat now
 Subject to an annual service at the customer's expense. Warranty extension from 5-years to 10-years only available on Worcester Bosch and Ideal gas boilers.
 Exclusions apply. See www.help-link.co.uk/fixed-price-quote-faqs/
 5% online discount is available to domestic gas and LPG customers who receive an online quote for all boiler brands excluding the Ideal Logic HE24, HE30, HO15 & HO18 and Worcester Bosch 25i ERP, 30i ERP, 15ri & 18ri boilers which qualify for the winter bundles offer. £50 additional discount available on all like-for-like system swaps and a £100 additional discount is available on conventional to combi, and combi to conventional boiler swaps. Online discounted price is only available for the duration of the 14-day quote validity which starts from the day the quote was given. Help-Link UK Ltd include a filter as part of your quote as this is highly recommended by the boiler manufacturer as a key component in maintaining boiler health, functionality and may potentially be looked upon favourably by manufacturers when assessing warranty work. This filter can be removed at the customer's request. Quote also includes a programmable thermostat for all combi boiler installations as this is a legal requirement as part of the Boiler + legislation introduced 6th April 2018, and cannot be removed from the installation unless; it is replaced with an alternative smart thermostat; or another energy saving measure as listed in the Boiler + legislation or if a smart thermostat already exists within the property. Alternative thermostats, including smart thermostats are subject to an additional charge.
Customers within the following postcodes will be subject to regional price variations which will mean a premium is charged: BR, CR, DA, E, HA, EN, IG, KT, W, N, NW, RM, SE, SW, SM, TW, UB, WC, WD, EC
Offer is not available to Help-Link UK Ltd or HomeServe group employees. This offer cannot be used in conjunction with any other offers. Help-Link UK Ltd have the right to withdraw or change the offer at any time. Online discount is automatically applied when the customer gets a quote using the online quote system at www.help-link.co.uk and as long as the customer meets all the above criteria.
Help-Link UK Limited is an appointed representative of HomeServe Membership Limited. HomeServe Membership Limited is authorised and regulated by the Financial Conduct Authority for general insurance and credit broking activities; Financial Services Register number 312518. Registered in England under company number 2770612. Help-Link UK Limited is part of the HomeServe group of companies. Registered office is at Century Way, Thorpe Park, Leeds, West Yorkshire, LS15 8ZB. Financial Services Register number 834211. VAT Number GB 559 6696 69.
© Help-Link UK Limited 2019