Open now until 8pm
0203 841 5320
Gas Safe Register is the official gas registration body for the UK, Isle of Man and Guernsey, appointed by the relevant Health and Safety Authority for each area. By law all gas engineers must be on the Gas Safe Register.
Visit the Gas Safe website to verify our accreditation
We operate to the highest standards, that’s why we’re endorsed as a Which? Trusted Trader.
In return, they need a little TLC from time to time. It sounds scary but, sometimes, when boilers get old or are poorly maintained, they can release dangerous carbon monoxide gasses that can lead to illness or even death.
Similarly, gas pipes, cookers and boilers can leak, increasing the chances of fire or explosion. To ensure that never happens, we’ll tell you exactly what you need to do in order to stay safe from what has been referred to as a ‘silent killer’.
As carbon monoxide is a toxic gas, inhaling too much can lead to poisoning. If you breathe a large amount of carbon monoxide, you’ll feel unwell and the consequences may even be fatal.
A high level of carbon monoxide is dangerous in any home, which is why it’s vital your boiler is serviced regularly and quickly repaired if damaged.
Carbon monoxide begins to appear when fuels such as oil, coal, wood, and particularly gas, don’t burn properly.
This could be a result of your boiler not working efficiently any more, or because it has a blocked or leaky flue.
There are other ways these dangers can surface, mainly stemming from having an old or poorly-maintained boiler in the house.
The easiest method of guarding against carbon monoxide poisoning is to have a carbon monoxide detector. These work a bit like a smoke detector and should sound an alarm when the level of carbon monoxide is too high. These can cost as little as £15 and are easy to set up.
However, you should also be aware of other things to look out for, no matter whether your boiler is brand new, or if it has a fair few miles on the clock.
Despite it being difficult to detect by sight or smell, there are some tell-tale signs of carbon monoxide’s presence in the house. These include gas flames burning with an orange colour instead of the usual blue, and soot stains above appliances that burn fuel, including boilers, cookers, and ovens that may have been incorrectly fitted or have become faulty.
There are six main symptoms of carbon monoxide poisoning:
If you believe you may be suffering from carbon monoxide poisoning, make sure you get outside into the fresh air. Open all doors and windows in your home and turn off any gas appliances. Make your way to your local doctor or hospital as soon as you can – they can do a simple blood/breath test to confirm or dismiss your symptoms as carbon monoxide poisoning.
Also, be aware that if your coal or wood fire is struggling to stay ignited, this may be a result of carbon monoxide being present as well. This is a sign that there is less oxygen in the air, and therefore fuels are struggling to burn properly.
A way to keep your central heating in safe working order is a simple annual service which should be performed by a Gas Safe registered engineer. All of Help–Link’s engineers are on the Gas Safe Register and can be at your home quickly. To book a service for your gas system please contact us here.
As well as potential carbon monoxide problems, gas appliances and pipes can leak. This could be because they have become faulty with age, or from being poorly maintained.
If this happens, the largest worry is around fire or explosion. The Health and Safety Executive suggests that gas pipes, appliances and flues are maintained.
According to Gas Safe, in a gas emergency it is important to act quickly and take the following steps:
Our call centre team are on hand 24 hours a day, so we are prepared for any urgent situation. You can call us on 0203 841 5320 or contact us online, and we will arrange for an engineer to come out to you as quickly as possible.
Although the consequences of poor gas and carbon monoxide safety can be serious, it’s comforting to know that it’s easy to ensure your boiler is safe. The first step is to have your boiler serviced by a qualified engineer, and, if they recommend it, upgrading to a new one.
We offer a full annual service, which can not only make sure that your boiler is safe, but ensure your warranty stays intact and keeps your system ticking over until it’s time for the next service.
If your boiler is dated – usually when it’s 10 years old – or hasn’t been serviced for a long time, it may be a better option to upgrade your system.
We have a range of boilers to buy, and you may also be able to receive a grant from the government if you’re in a position where paying for a new boiler might not be possible. To qualify for a grant, you will need to meet certain criteria.
A boiler is a big decision. If you want to talk through something in person, simply fill in the form below to give us an idea of where you are and one of our local advisors will give you a call back quick-sharp.
Help-Link UK Limited is an appointed representative of HomeServe Membership Limited. HomeServe Membership Limited is authorised and regulated by the Financial Conduct Authority for general insurance and credit broking activities; Financial Services Register number 312518. Registered in England under company number 2770612. Help-Link UK Limited is part of the HomeServe group of companies. Registered office is at Century Way, Thorpe Park, Leeds, West Yorkshire, LS15 8ZB. Financial Services Register number 834211. VAT Number GB 559 6696 69.
© Help-Link UK Limited 2019