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Simply answer a few multiple choice questions about your existing boiler and we’ll give you a fixed price for a new boiler including all parts and installation
Unusual noises in your pipes can be a sign of 'kettling' which is a result of a buildup of limescale within the heat exchanger and can cause ongoing issues in your central heating system. These noises can also be heard if you have low water pressure or a pump failure.
If you react quickly to these signs then the steps to fix the issue could be less complicated and more cost-friendly, you could even save the need for a new boiler.
You will need to call in a Gas Safe heating engineer to repair the issue, but here are some steps you can take to discover the root of the problem first.
If your boiler is making a loud banging noise, it could be a cause of steam bubbles produced by a build-up of scale. Limescale can be considerably damaging and have a significant impact on the lifespan and energy efficiency of a central heating system. It causes 'hot spots' which are generally treated with a chemical descaler.
How to use a chemical descaler:
A noisy boiler could be caused by having your thermostat set too high. To stop your boiler making noise, you could try lowering the temperature on your thermostat. Although your home might not be as warm as you'd like, the level of noise from your boiler should quieten.
Poor water flow can often be to blame for boiler noise. Here’s how you can investigate this potential cause further:
A lack of water pressure can sometimes cause your boiler to make noises. Check the pressure indicator on your boiler and increase if necessary. Find our guide on how to re-pressurise your boiler here.
Boiler repairs should by law always be carried out by a qualified and Gas Safe engineer, so you should never attempt to carry out any repair work on your boiler yourself. Go to Service & Repairs to book an appointment with one of our expert engineers or give us a call on 0203 805 4581 .
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 Exclusions apply. See www.help-link.co.uk/fixed-price-quote-faqs/
 5% online discount is available to domestic gas and LPG customers who receive an online quote for all boiler brands excluding the Ideal Logic HE24, HE30, HO15 & HO18 and Worcester Bosch 25i ERP, 30i ERP, 15ri & 18ri boilers which qualify for the winter bundles offer. £50 additional discount available on all like-for-like system swaps and a £100 additional discount is available on conventional to combi, and combi to conventional boiler swaps. Online discounted price is only available for the duration of the 14-day quote validity which starts from the day the quote was given. Help-Link UK Ltd include a filter as part of your quote as this is highly recommended by the boiler manufacturer as a key component in maintaining boiler health, functionality and may potentially be looked upon favourably by manufacturers when assessing warranty work. This filter can be removed at the customer's request. Quote also includes a programmable thermostat for all combi boiler installations as this is a legal requirement as part of the Boiler + legislation introduced 6th April 2018, and cannot be removed from the installation unless; it is replaced with an alternative smart thermostat; or another energy saving measure as listed in the Boiler + legislation or if a smart thermostat already exists within the property. Alternative thermostats, including smart thermostats are subject to an additional charge.
Customers within the following postcodes will be subject to regional price variations which will mean a premium is charged: BR, CR, DA, E, HA, EN, IG, KT, W, N, NW, RM, SE, SW, SM, TW, UB, WC, WD, EC
Offer is not available to Help-Link UK Ltd or HomeServe group employees. This offer cannot be used in conjunction with any other offers. Help-Link UK Ltd have the right to withdraw or change the offer at any time. Online discount is automatically applied when the customer gets a quote using the online quote system at www.help-link.co.uk and as long as the customer meets all the above criteria.
Help-Link UK Limited is an appointed representative of HomeServe Membership Limited. HomeServe Membership Limited is authorised and regulated by the Financial Conduct Authority for general insurance and credit broking activities; Financial Services Register number 312518. Registered in England under company number 2770612. Help-Link UK Limited is part of the HomeServe group of companies. Registered office is at Century Way, Thorpe Park, Leeds, West Yorkshire, LS15 8ZB. Financial Services Register number 834211. VAT Number GB 559 6696 69.
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