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Baxi Boiler Error & Fault Code Problems

If your Baxi boiler develops a problem try not to panic. The boiler will display an error code that can help you to figure out what the exact problem is. Your boiler will not be experiencing a fault unless the code showing has an E prefix. If the code does not have an E prefix it is not a fault but a status at which the boiler is operating.

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Simply answer a few multiple choice questions about your existing boiler and we’ll give you a fixed price for a new boiler including all parts and installation[28]

In the event of a fault, the status signal for the Baxi status button button will flash red. The most common Baxi fault and operation codes are listed below:

Baxi boiler fault codes

Fault code Possible Fault
E10 Outside sensor error
E20 Central heating thermostat sensor fault
E28 Flue Thermistor Fault
E54 HW Flow sensor fault
E78 Water pressure sensor fault
E100 Internal clock time error on PCB
E109 Poor circulation

Baxi boiler operating status codes

Code Meaning
110 Overheat
111 Maximum limit of flow temperature
117 Water pressure too high
118 Water pressure too low
119 System pressure low (< 0.5 bar)
125 Water circulation fault
127 Legionella protection temperature not reached
128 Loss of flame during operation
133 Safety time to establish flame exceeded
153 Force reset unit unlocked
160 Fan fault
162 Air pressure switch error
164 Ireland: heating flow switch error. UK: Pressure sensor error
166 Air pressure switch fault
270 Dry fire
432 Earth connector error
433 Heat exchanger temperature exceeded (greater than 95 degrees)

Baxi boiler abbreviations

Abbreviation Meaning
LTH Low temperature heating
DHW Domestic hot water
HRU Heat Recovery Unit
PCU Primary Control Unit – Electronic system to control burner function
SCU Secondary Control Unit – Additional electronic system

Please note that if you smell gas coming from your boiler this is extremely dangerous and it is recommended that you open all of your windows, evacuate the premises and contact a Gas safe registered engineer immediately.

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[28] Exclusions apply. See www.help-link.co.uk/fixed-price-quote-faqs/

[79] Online discount is available to domestic gas and LPG customers who receive an online quote for all boiler brands excluding Vokera. Discount will be applied as long as the quoted price is still applicable at the point of sale. Online discounted price is only available for the duration of the 14-day quote validity which starts from the day the quote was given. Offer is not available to Help-Link UK Ltd employees.

Online discount can be applied as follows:
All boiler manufacturer types excluding Vokera are eligible for a 5% discount off the final quoted price. Conventional to combi boiler swaps also qualify for an additional £50 discount after 5% initial discount is applied.

This offer cannot be used in conjunction with any other offers.
Offer available from April 2017. Any boiler quotations before this date will not be eligible for the discount post purchase. Help-Link UK Ltd have the right to withdraw or change the offer at any time.
Online discount is automatically applied when the customer gets a quote using the online quote system at www.help-link.co.uk and as long as the customer meets all the above criteria.