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I am very pleased to commend Help-Link. The prices are competitive and the work rate of the people who installed my new combi boiler were second to none. I would also like to mention the service advisor, Jessica Raimond for her help and reassurance without which, I would have been lost. Thanks to all...Read more
The Customer care shown by Help-link was exceptional, the after sales is fantastic. A special thank you must go to Jasmine from the Excellence Team who went above and beyond, even calling me on her day off to see how everything had gone, also a big thank you to Simon Kennedy who help sort out a blip,...Read more
I found everyone very helpful. From the initial assessment of what would be needed, which was explained simply and in detail, to the support given throughout the process on the phone, right through to the installation, which was done efficiently and as tidily as was possible.
Quotation was nearly one thousand pounds less than a previous quote from a different company. Boiler was installed within the week. Very friendly. Excellent service with frequent contact and named person I could phone directly with any queries. Knew exactly what to expect and how long it would take....Read more
Very pleased, Boiler was done to a high standard and considering it was affecting most rooms in the house it was done with minimum disturbance .The workings of boiler and timers etc were all explained and the boys cleaned up when they finished. We felt that everyone we had dealings with were doing their...Read more
This company is very professional and offers a really competitive service. We are delighted with our new boiler and the opportunity to pay monthly which really helped us out at a time of need. From sales to after care I cannot fault them. INE/1728/0041/001
The surveyor was excellent, down to earth with a strong humane side, explaining all in feet and inches and offering ideas. The engineer was very down to earth, humane, hard working. I felt I was working with a sibling! He beavered away re-routing pipework and etc and at times going outside call of duty...Read more
Having seen the good reviews for Help-Link I decided to buy my new boiler from them and had it fitted last month. Despite my boiler having to be moved unexpectedly both the Gas Fitter and Electrician did a wonderful job. On the day that my boiler was due to be tested chaos ensued as my water main was...Read more
The whole process was very efficient from the sales survey to the installation. They always turned up on time and kept us informed of progress. The plumber and electrician were very friendly, always telling us when water and electricity were turned off, left everything clean when they had finished and...Read more
Did the research and they lived up to my expectations. They arrived on time, walked through the pipe routes and radiator positions. They were polite, hard working and tidy. Any issue they talked to me before they moved any further on. Very little damage done anywhere and everything working when they...Read more
Help-link have been been very helpful for the last 12 months. We had a new boiler last year. The installation went without any problems, very clean and tidy the fitters were. We have just had our first service which went without a hitch. Recommended.
Fully deserved five star rating. Found the whole experience from the initial inquiry to the completion of the installation and customer service excellent. Many thanks Help-Link.
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 Representative Example: Cash Price £2814 with no deposit. Total Loan amount = £2814. Repayable by 120 monthly repayments of £40.70. Total Charge for credit = £2070. Total Amount Repayable £4884. Interest rate is 12.2% per annum fixed. Representative APR 12.9% fixed. Subject to status.
 Source: energysavingtrust.org.uk. Saving calculated when replacing G rated with A rated boiler in a semi-detached house.
 Subject to an annual service at the customer's expense. 10 year warranty option only available on Worcester Bosch and Ideal Gas boilers.
 Based on a like-for-like combi boiler swap with standard flue. Boiler models are restricted to Ideal Logic HE24. Boilers come with a 5 year standard manufacturer warranty, subject to annual service at the customer’s expense. Starts 04/01/18.
 Exclusions apply. See www.help-link.co.uk/fixed-price-quote-faqs/
 Online discount is available to domestic gas and LPG customers who receive an online quote for all boiler brands excluding like-for-like system swaps on the Ideal Logic HE24 and HE30, and Ideal Logic HO12 & HO15 boilers. Online discounted price is only available for the duration of the 14-day quote validity which starts from the day the quote was given. Offer is not available to Help-Link UK Ltd or HomeServe employees.
Online discount can be applied as follows: All boiler manufacturer types on like-for-like system swaps excluding the following boilers: Ideal Logic HE24 & HE30, Ideal Logic HO 15 & HO 12, are eligible for a £50 discount and then 5% discount off the final quoted price. Conventional to combi boiler swaps also qualify for an additional £100 discount after 5% initial discount is applied. This offer cannot be used in conjunction with any other offers. Help-Link UK Ltd have the right to withdraw or change the offer at any time. Online discount is automatically applied when the customer gets a quote using the online quote system at www.help-link.co.uk and as long as the customer meets all the above criteria.
Help-Link UK Ltd is authorised and regulated in the UK by the Financial Conduct Authority FRN 689798 for credit broking activities
Help-Link UK Ltd, 3310 Century Way, Thorpe Park, Leeds, LS15 8ZB | VAT Number: GB 277 8107 71. Company Reg: 03527087
© Help-Link UK Ltd 2018