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Terms and conditions – Monthly Prize Draw

  1. Help-Link UK Ltd (registered number 03527087) is promoting this prize draw. Entry into this prize draw is available to domestic customers in domestic properties only.
  2. The head office for Help-Link UK is 3310 Century Way, Leeds, West Yorkshire, LS15 8ZB, United Kingdom.
  3. The prize draw is open to people aged 18 years of age and over who fill in the prize draw entry form on www.help-link.co.uk; participate in any social media campaign advertising the Help-Link Amazon prize draw as instructed by Help-Link; and/or submitted customer feedback via the Help-Link Customer Satisfaction Survey, Trustpilot, Google reviews, Which? Trusted Traders or Checkatrade.com.
  4. The prize is as follows:
    • A £100 Amazon gift e-voucher.
  5. The winning prize must be accepted as awarded without substitution and is non-transferable, not for resale and has no cash surrender value.
  6. In the event that the prize or any component of the prize cannot be awarded as described, for any reason, Help-Link UK Ltd reserves the right to substitute it with another prize without liability.
  7. How to enter: Entries can only be made via the prize draw entry form on www.help-link.co.uk; participation in any social media campaign advertising the Help-Link Amazon prize draw as instructed by Help-Link; and/or submitted customer feedback via the Help-Link Customer Satisfaction Survey, Trustpilot, Google reviews, Which? Trusted Traders or Checkatrade.com.
  8. Employees, friends and family of Help-Link employees or agencies of Help-Link UK Ltd are not permitted to enter the prize draw, and any subsequent entries will be disqualified.
  9. By entering this prize draw, the entrant is indicating their agreement to be bound by these terms and conditions. Entry into the prize draw will be deemed as acceptance of these terms and conditions.
  10. By entering this competition, you accept that Help-Link UK Ltd may use your personal data for marketing purposes and may send you emails relating to other promotions and offers. Any entrants wishing to opt out of future marketing communications can email marketing@help-link.co.uk and ask to be unsubscribed, or can unsubscribe on the email communication itself. Entrants who prefer not to be contacted and subsequently express this on the marketing preferences when submitting the form, will not be contacted.
  11. Only one entry per person. Entries on behalf of another person and joint submissions will not be allowed.
  12. Winners will be notified by the 20th of the following month.
  13. Winners will need to qualify their entry by replying to the winner’s email notification so Help-Link UK can confirm the entrant’s details are correct.
  14. The draw will close at midnight on the last day of every month and the winner will be picked using a random winner picker formula within a week of the draw closing.
  15. Any winner who does not qualify their entry within 14 days of the draw will have their entry disqualified.
  16. Upon qualifying their entry, the voucher will be dispatched electronically to the confirmed email address.
  17. If a winning entry is disqualified for the reasons outlined as part of these terms and conditions, a redraw will take place and the new winner notified.
  18. Help-Link UK Ltd takes no responsibility for entries not received for whatever reason (lost, misdirected, or incomplete, as well as any that cannot be entered or delivered for any technical reasons).
  19. Any queries regarding the competition can be addressed by emailing marketing@help-link.co.uk and with the subject line “Amazon Prize Draw”.
  20. No cash alternative to the prize will be offered. The prize is not transferable, and Help-Link UK reserve the right to substitute any prize with another of equivalent value without giving notice.
  21. Help-Link UK accepts no responsibility for costs associated to and not specifically included in the prize.
  22. The winner agrees to the use of their name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent. Any personal information supplied to Help-Link UK will be used and taken care of as described in our privacy policy, and in accordance with data protection legislation. By entering this prize draw, you agree to the collection, retention, usage and distribution of your personal information in order to process and contact you about your prize draw entry.
  23. Help-Link UK reserves the right to modify or terminate this prize draw either temporarily or permanently at any time without prior notice. The decision of Help-Link UK is final and no correspondence regarding this will be entered into.
  24. A decision from Help-Link UK Ltd in regards of all matters to do with this prize draw is final and no correspondence will be entered into.
  25. This prize draw is in accordance with the Help-Link UK Ltd privacy policy which can be found here: http://www.help-link.co.uk/privacy/.