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Yes this is covered*. Even if we discover that the boiler needs to be relocated after the quote has been agreed, all parts and labour costs are covered for the relocation.
All our engineers are TETRA level 3 ladder and harness trained, but in the event of scaffolding being required for safe access it would be covered under fixed price quote*.
Asbestos removal is covered*, however the detection and removal of asbestos insulation board isn’t included and would be charged for separately.
If we have quoted for and are installing a full system including radiators, then any faults on your radiators would be covered. If we are just installing your boiler then this would not be included, as our radiators are not directly attached to the boiler and have no bearing on the installation of your new boiler.
No, it is the home owners responsibility to ensure, at your own cost, that your home has an adequate and safe electricity and natural gas supply connection. With this in mind, the main earth connection in your home wouldn’t be included under fixed price quote. However, supplementary earth bonding to water/gas/ oil pipes is included in fixed price quote.
That would be covered. Repositioning the flue may also mean that the boiler has to be relocated; all of this would be covered under the fixed price quote.
Any additional pipe work and the labour involved would be covered under the fixed price quote.
No, it would be your responsibility to ensure that the drainage and water supply to your home is fully adequate and operational. These are not services that Help-Link can supply, so any work would need to be carried out by a specialist third party, paid for and arranged by yourself.
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Help-Link UK Ltd is authorised and regulated in the UK by the Financial Conduct Authority FRN 689798 for credit broking activities
Help-Link UK Ltd, 3310 Century Way, Thorpe Park, Leeds, LS15 8ZB | VAT Number: 163 3316 29. Company Reg: 03527087
© Help-Link UK Ltd 2017